erek38 Jurisdiction Notice

erek38 services are available only in jurisdictions where online gaming, sportsbook betting, and live-dealer entertainment are legally permitted. We do not operate in jurisdictions where such services are prohibited by local law. It is your responsibility to verify that your access to and use of erek38 comply with the laws of your own jurisdiction before you open an account or place any bet.

When you register on erek38, you confirm that you are at least 18 years old, that you reside in a supported jurisdiction, and that you accept full legal responsibility for your use of our platform. We implement geofencing and account verification to prevent service in restricted regions, but technology is not foolproof. If you access erek38 from a prohibited jurisdiction, we will suspend your account and return your balance.

This notice explains our service boundaries, your legal obligations, and how we handle jurisdictional compliance.

Service availability and jurisdictional restrictions

erek38 offers live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Gem Saviour, Monopoly Live, Texas Hold'em Bonus), sportsbook betting (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, MotoGP), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile) to players in supported jurisdictions. We do not knowingly operate in jurisdictions where any of these services are prohibited by law.

Our service area includes regions where users access erek38 legally on their own responsibility. We do not claim to be licensed by any specific country or authority. We make no representation that our services comply with the laws of any particular jurisdiction; we simply operate where local law permits, leaving jurisdiction verification to individual users.

If legislation in your region changes and online gaming becomes prohibited, we will cease operating in that region. We will notify existing account holders via email of any service suspension. Your account balance will remain accessible for withdrawal to a registered payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet) for a period of 90 days after service suspension.

Your responsibility for legal compliance

You are solely responsible for verifying that access to and use of erek38 comply with the laws of your jurisdiction. We provide no legal advice; if you have questions about the legality of online gaming in your region, consult a local attorney or regulatory authority.

When you open an account on erek38, you represent that you are:

• At least 18 years old.
• A resident or authorized user in a jurisdiction where our services are legally available.
• Acting for your own account and not on behalf of any minor, prohibited person, or entity.
• Aware of and accepting all laws applicable to your use of online entertainment services.
• Not using erek38 from any jurisdiction where online wagering or gaming is prohibited.

If any of these representations become false after you open your account—for example, if you relocate to a jurisdiction where our services are prohibited—you must close your account immediately. Continued use in violation of local law is your sole responsibility, and we are not liable for any legal consequences you may face.

Account verification and KYC compliance

We require Know-Your-Customer (KYC) verification to open an account on erek38. You provide your real name, email, mobile number, and a government-issued ID (Indonesian KTP, passport, or driver's license). We verify this information against official databases and cross-reference it with your account activity.

Part of our verification process includes geolocation checks. If your IP address originates from a jurisdiction where our services are prohibited, your account will be flagged or suspended pending manual review. If you are in a prohibited jurisdiction, we will deny account opening or, if already open, close your account and return your balance.

Geofencing and IP detection are not perfect; we rely partly on user honesty. If you deliberately misrepresent your location or use VPN/proxy tools to access erek38 from a prohibited jurisdiction, we reserve the right to permanently ban your account and forfeit any balance or winnings. This is not a penalty but a compliance measure to protect our platform and your own legal standing.

Data handling and privacy jurisdiction

Your personal data is handled in accordance with Indonesian data-protection law and regional anti-money-laundering standards. We store encrypted identity documents (your KTP scan, selfie) and transaction records in secured databases. These records may be accessed by regulatory authorities or law enforcement in response to valid legal process.

We may share your information with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and your bank) to verify deposits and process withdrawals. We do not sell your data to third parties. For full details on how we collect, use, and protect your information, see our Privacy Policy on erek38.

Dispute resolution and legal claims

Any dispute arising from your use of erek38 is subject to the laws and jurisdiction in which erek38 is registered and operated. By opening an account, you agree to submit to the jurisdiction's courts and legal processes for any claim or dispute. We do not accept jurisdiction in any other location.

If you have a complaint about our service, contact our support team. We investigate all complaints in good faith and aim to resolve them within 48 business hours. If you remain unsatisfied, you may escalate to our compliance officer. Unresolved disputes may be subject to arbitration in erek38's home jurisdiction; any arbitration is binding and precludes further legal action.

We strongly advise you not to use erek38 if you believe your jurisdiction prohibits online gaming. Doing so may expose you to legal liability, tax obligations, or other regulatory consequences. erek38 will not compensate you for legal fees, fines, taxes, or penalties arising from your use of our platform in a prohibited jurisdiction.